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Call Center Jobs in Erie, PA

Build your career at Expivia.

100% USA. AI tools that make you better. A training team that has been together over a decade. This is not a temp job. This is a career.

AI tools that help you.
Agent Assist, auto-summarization, real-time guidance. Technology that makes you faster, not replaceable.
Real training. Real support.
REDO AI simulations before your first live call. A training team together over 10 years. You are never on your own.
A team that stays.
Family-run. Not private equity. Culture built on attitude and effort. Our people stay because we treat them like professionals.
About Expivia

Who we are.

600+
Agent Seats
100%
USA Based
2011
Founded
Erie, PA
Home Base

Expivia is a 100% USA contact center BPO in Erie, Pennsylvania. We are the only BPO on the NICE CXone Executive Council. We built OttoQA, our own AI-powered QA platform. Family-run since 2011.

A sunshine attitude with an entrepreneurial mindset.

That is how we hire. That is how we operate.

Call Us: 877-766-7822
2840 W 21st Street, Erie, PA 16506